Transit Custom

The Ford Transit Custom van is a versatile and compact option that balances practicality with ease of use. Perfect for small businesses, tradespeople, or personal use, it offers a spacious cargo area while remaining easy to manoeuver in urban environments. Known for its modern design, fuel efficiency, and reliable performance, the Transit Custom is a dependable choice for everyday tasks and light transport needs.

Age

Age 21-24

• Must have held a full licence for a period of two years 
• Not permitted to drive Minibuses/MPV's/7.5 Ton Vehicles
• Increase of excess to £1650 
• 21-22 year olds must be free of conviction
• 23-24 year old are permitted one minor conviction (3 points) in last 3 years
• Cannot hire Minibuses or Campervans

Age 25 and above

• Must have held a full driving licence for a period of 12 months
• The upper age restriction for Hirers/Drivers is 75 years of age, 69 on Minibuses & ClVAN
• Can drive the 9 seat and the 17 seat subject to having Category Di on licence

Personal Information/Contact Information Required

• Full Name
• Email
• Date of Birth
• Address
• Contact numbers - Home/Mobile
• Occupation- Employers address

Documents Required

• Driving Licence - Their photo card licence. If the driving licence is an old style non photo card paper licence we also require some valid photo I.D. (e.g., Passport). Please note that we must be notified one working day in advance if the Hirer holds a non UK drivers licence. Non UK licence holders or Hirers with a non UK address must also bring a valid passport.
• Passport (If they don't have a passport must take a photo on collection)
• Proof of address Utility bill, bank statement, pay slip. This must be dated within the last 90 days. Please note that mobile phone bills are NOT acceptable.
• National Insurance Number - DVLA check code OR their printed licence details which can be retrieved from www.gov.uk/view-driving-licence (licence details must be printed within 72 hours before vehicle collection).

Travelling Abroad

Travelling out of the United Kingdom is not permitted without written permission.

Payment

Payment must be made by card or bank transfer, no cash is accepted

Deposit

• A £30.00 deposit taken on booking
• A further £70 deposit taken on collection of the vehicle.
• A total of £100 that is refundable once the vehicle is returned as it left

Campervan Deposit

• A £150.00 deposit taken on booking (non-refundable on cancellation)
• A further £350 deposit taken on collection of vehicle
• A total of £500 deposit that is refundable once the vehicle is returned as it left

Campervan Payment

• Campervan full hire payment (not including the further deposit) must be paid 14 days in advance to the hire. The further £350 deposit can be paid on day of collection.

Additional Drivers

• To have an additional driver is €10 per day and they must also provide the relevant information

Minibus Hire

• Customers hiring the 17 seat Minibus must have a D1 licence and over the age of 25 and under 70 years of age.

Hire Periods

• The hire period is calculated on a 24hr basis, usually from 8.30 am or 5.30 pm. Rental times can be adjusted to suit individual needs subject to availability.

Collection

• All vehicles must be collected and returned 439 Colne Road, Kelbrook BB18 6TG unless organised via management.

Customers leaving vehicles

• Customers can leave their vehicle, however they must leave a key so we can move the vehicle. if necessary

Accident History

Insurers require each driver to disclose all accidents which have occurred in the previous 3 years, irrespective of circumstance or fault. It is difficult to know whether an honest answer is being given,. so it is important Hirers know that a false declaration can lead to serious consequences.

The following guidelines outline the action to take for persons aged 25 and over - if in doubt refer to Sentinel for clearance 0800 689 9333

• Up to 1 accident in last 3 years            OK to rent
• 2 fault accidents in last 3 years            Refer to Sentinel
• 3 or more accidents in last 3 years       DO NOT RENT

Note - Insurers consider any accident or claim where payments could not be recovered from a third party to be a fault accident.

21-22 year olds must be free from any fault accidents, 23-24 year olds are permitted one 'minor'

(total own damage/third party costs less than £2,000) at fault accidents in the last 3 years.

IF IN DOUBT - REFER TO SENTINEL ON 0800 689 9333

Occupations

Note: self-employed, manager and director are job titles or positions, not occupations

Excluded occupations (please discuss with management before rejecting)

• Entertainers and Musicians
• Professional sportspersons
• Persons connected with gambling, including on course bookmakers
• Persons connected with racing
• Off course bookmakers
• General Dealers, Market Traders, Street Traders
• Scrap Metal Merchants
• Models

Higher risk occupations - take additional care in qualifying the following hirers:

• Publicans and employees of licensed premises
• UK Students under 25 or any foreign student
• Foreign Service Personnel

Special caution required

Where 2 or more of the following factors from new hires are presented, take additional steps to qualify the person and ensure you are satisfied with their identity and reasons for renting.

• Self-employed, including agents and consultants
• Unemployed
• Walk in customers
• Cash paying customers
• Transient (out of area) customers
• Hirers wanting specific vehicle make & model, rather than vehicle type or size

 

IF IN DOUBT - REFER TO SENTINEL ON 0800 689 9333