FAQ's

Here are some of our Frequently Asked Questions.

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What documents do I need to hire a van?

To hire a van, you’ll need a valid driving license, proof of address (e.g., a utility bill or bank statement dated within the last three months), and your National Insurance Number.

What is the minimum age to hire a van?

The minimum age to hire a van is typically 21 years old. However, this may vary depending on insurance requirements, and some vehicles may have a higher age restriction.

Can I hire a van for just a few hours?

No, we offer a minimum 24 hour hire period. Contact us to discuss your specific needs and availability.

Is insurance included in the van hire cost?

Yes, our van hire includes basic insurance coverage. However, additional excess reduction options may be available for added peace of mind.

What types of vans do you have available?

We offer a range of vans, including the Ford Transit Custom, Transit SWB, Transit LWB, Luton, and Luton with a tail lift. This selection ensures we can meet various needs, from small moves to large transport jobs.

Can I drive a van on a standard UK driving license?

Yes, all our vans can be driven with a standard Category B (car) driving license.

Do I need to pay a deposit?

Yes, a refundable deposit of £200 is required at the time of hire. This will be returned upon the safe return of the van, provided it is in the same condition as when hired.

Is there a mileage limit?

All our vans are available for hire with unlimited mileage.

What happens if I return the van late?

If you return the van after the agreed hire period, additional charges may apply. Please inform us as soon as possible if you think you’ll be delayed.

Do the vans come with breakdown cover?

Yes, all our vans are covered by roadside assistance to ensure you’re supported in the unlikely event of a breakdown.

Can I cancel my booking?

Yes, you can cancel your booking, but cancellation fees may apply depending on the notice period. Please check our terms and conditions for details.

Are your vans equipped with tie-down points or other loading aids?

Yes, our vans, especially Luton's, are equipped with tie-down points to secure your cargo. Luton's with tail lifts also offer enhanced loading convenience.

Can't Find The Answer?

Please contact our team for any questions or queries.